When to Use Teledentistry
Maybe patients think they might have broken a tooth while at work, they’re experiencing problems with pain or swelling, or they just have an oral health question. Teledentistry is a real-time diagnostic and monitoring tool that allows the patient and the dental professional to have a conversation about the patient’s needs or concerns. The patient can receive immediate help, and, should it be deemed necessary, schedule an in-office appointment.
Teledentistry is a great option if a patient is suffering from tooth pain or an abscess, or for a follow-up appointment after a procedure. If the patient is experiencing pain, the dental team can diagnose the problem and prescribe antibiotics or pain medication if necessary. For post-procedure appointments, the patient can be monitored for complications and to check on the healing process.
If a patient is scheduled for a major dental procedure, a teledentistry appointment can also save the time and expense of a preoperative, in-office visit.
Scheduling Benefits
Appointments that only last 30 minutes or less in the dentist’s office can often take hours out of an employee’s workday, along with the additional travel expenses. Teledentistry is an important tool to easily connect providers and patients, and it helps reduce the amount of time a patient needs to take away from work or home for an in-office visit.
For children, a virtual appointment can reduce the number of absences from school. It’s also a convenient way for people who have mobility and transportation issues to see a dental professional.
See Doctors in Your Network
Finding and then scheduling with an in-network dentist can be a time-consuming process, especially if the patient doesn’t live nearby. Teledentistry eliminates the need to travel long distances to see a specific provider. It also prevents a potential out-of-network visit when a patient is suffering from tooth pain and needs to speak to a dental professional immediately.
Teledentistry and the Patient
Teledentistry allows patients to get advice about any conditions that may be causing pain or discomfort. This virtual visit can include a secure chat, an online form, or email. When a patient reaches out for a virtual session, our team can instruct them on what information is needed to ensure a successful appointment.
During the consultation, the team will look at any photos provided by the patient, listen to a detailed description of the problem, ask the patient questions, and, if needed, request more information on a specific area of concern. Existing dental records may also be used.
If the patient is in pain, or an abscess or other issue that needs medication is diagnosed, the dental team can immediately call in a prescription. When follow-up care is required, an appointment for an in-office visit can be scheduled. Teledentistry can also assist with preventive treatment and the early diagnosis of oral health issues, potentially catching significant problems before they get worse. The earlier a problem is caught, the sooner the treatment process can begin.